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Finding a Qualified Appliance Repair Technician

by:GOWORLD     2020-09-13
Have a broken dishwasher, fridge, or washing machine? Turn on your computer to find an appliance repair professional.
The best way to find an appliance repair technician-or any type of home maintenance or improvement help, for that matter-has long been word of mouth. Whoever serviced your neighbor or mother's stove is the person who would repair yours. It's hard to beat a personal recommendation when it comes to trusting someone with your expensive appliances. But what if you don't live in the same town as your family? What if you don't know your neighbors well enough to ask for repair advice?
The Internet offers a wealth of information on every subject, including appliance repair. Not only can you learn what might be going wrong with your fridge or clothes dryer based on its symptoms, you can also locate dozens of companies in your area who claim to be qualified to complete repairs. Use the Web wisely to choose the appliance repair technician who's right for you.
Your online options when seeking an appliance repair professional include:

Search engines: Type in 'appliance repair' on Google, Bing, or Yahoo! and you're likely to get pages and pages of results. Refine those results by adding your city or county to the search, so you can be sure you're seeing companies who service your local area. For an even more relevant display of companies, add keywords related to what you need, whether that's high-end Sub-Zero refrigerator repair or same-day service. The more information you give the search engine, the quicker you'll find what you're looking for among the top results.
Company Web sites: Click on the links in the search results to take you to those companies who meet your criteria. On each site, ask yourself certain questions. Does the business advertise the services you need? Does the site list the technicians' qualifications and professional affiliations? How many years has the company been in business? Does the site look professional? You can learn a lot about various companies based on how they present themselves online.
Review Web sites: It's great to know how a company markets itself, but you also need to know whether past customers are satisfied with the repairs they received. Visit sites like Yelp and Angie's List and plug in the company names you're considering. How are the companies rated? If someone submitted a poor or below-average review for recent dishwasher repairs, what were the reasons for the dissatisfaction? Bear in mind that people are more likely to report negative experiences than ones where everything went smoothly; one bad review might not mean the company's a lemon.

The beauty of the Internet is that you can do all of this searching in minutes. The same amount of research would have taken hours and multiple phone calls only a decade ago. You can always follow up by phone to ask the company directly for more information about its qualifications, experience, and services. And once you've found the right appliance repair technicians, you can spread the wealth by writing positive reviews online and making recommendations of your own.
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