Staying at a Luxury Hotel
If you are lucky enough to stay in luxury hotels on a frequent basis, you will know that a certain level of refinement and polish can be expected. Hotels termed 'luxury' are usually in the four and five star bandings and in order to boast such high quality scores they should be able to provide impeccable service and accommodation.
So what marks out a hotel as a luxury player?
Gold star service
One of the defining elements of luxury hotels is their high level of customer service. Right from the beginning when you first make your reservation, all dealings should be conducted in a courteous, professional and helpful manner. Nothing is too much trouble for the staff at luxury hotels. If guests have particular requirements and specific needs, they should be greeted by staff with the utmost professionalism and charm. Any communications and organisational dealings with the hotel should be easy to manage and understand, making the whole transaction smooth and positive.
Location, location, location
Luxury hotels are situated in upmarket surroundings, often with great views on offer. Whether it's a glittering sky scraper hotel towering over a London cityscape or an Oceanside palace with breathtaking sea views, the aspect from a luxury hotel should be top class.
Comfort
Hotel rooms and suites in luxury establishments should be designed, decorated and fitted out to a high level. The styling and materials used in the interiors should be natural and top quality. The use of opulent materials such as marble tiles and granite surfaces are common in luxury hotels and add to the glamour and elegance of the place. King sized beds should be expected and there is often a pillow menu which allows you to select your own personal shape preference for cushioning your head while you sleep! Bed linen will be made from natural fabrics and sheets of a high thread count. The art in the room should not be generic prints but original works of good quality that give the room a unique appeal. A large flat screen TV is often present, along with ipod docking stations, fridge, security safe for valuables and air conditioning and heating as standard. Free bottled water and coffee maker should also be provided. Plenty of adequate storage for clothes and luggage is essential, as is a window that opens to allow fresh air in and curtains that provide good light blockage. A desk area with good task lighting is often provided and a seating area with sofa or easy chairs is not unusual at this level of accommodation.
Beautiful Bathrooms
The mark of a truly luxurious hotel is often in evidence in their bathrooms. Spa hotels enjoy massive popularity, appealing to the hedonistic and sensual travellers who demand the best in bathroom style. Many spa hotel chains must have the marble suppliers on speed dial as they fit out their dreamy bathrooms in the best cool and beautiful natural materials. A luxury hotel bathroom will have a deep tub big enough for two, a walk in wet room style shower with good water pressure and a rain shower-head, bidet, twin basins, a separate loo and lots of complimentary artisan toiletries as well as bathrobes and slippers. There should be plenty of soft fluffy towels available, well lit mirrors and a hair dryer.
Invisible housekeeping
Luxury hotels pride themselves on the discretion of their housekeeping staff. Guests are left undisturbed wherever possible and if access to the room for cleaning is required, it is completed in the most discreet and efficient manner. Daily bed turn down services are usual in luxury establishments. Guest requests should be dealt with quickly and without fuss.
Fabulous amenities
Other elements that elevate a hotel into the luxury category are its amenities. If there is a Michelin starred restaurant on the ground floor, a high-tech gym, beauty and spa facilities and vast swimming pool, then it can be termed luxury. Twenty four hour room service, laundry facilities, free wifi and great concierge services should also be expected in a top notch establishment.
Travelling the world and staying in luxury hotels is becoming more and more popular. Choose from stylish boutique places in Miami, paradise resorts in the Far East or metropolitan glamour in New York or Paris - with new places opening their doors all the time, the competition might mean they shave a zero off the room rates. And for aspiring luxury travellers like you and I, that can only be a good thing...
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